Frequently Asked Questions
Everything you need to know about our sustainable fashion and seamless shopping experience.
What sustainable materials do you use in your garments?
At Just Ingredients, we prioritize transparency. Our collections are crafted from 100% organic cotton, recycled polyester, and ethically sourced Tencel to ensure high-quality fashion with a low environmental footprint.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. We also offer express shipping options at checkout for those who need their items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.